Pacific Blue Cross | BC Life

How to make a claim for these services?

If out of province medical expenses have been incurred, you will need to do the following:

If you live in BC, submit the following documentation to Pacific Blue Cross:

Step 1
  • Complete a Pacific Blue Cross Out of Province claim form. 
  • You must indicate the nature of illness for each medical expense. 
  • The member (dependent 00) must sign the claim form. 
Step 2
  • Complete a Medical Service Plan of BC (MSP) form https://www.health.gov.bc.ca/exforms/msp/occ.html
  • The patient or legal guardian must sign this form.
Step 3
  • Complete a “Schedule A” form 
  • The patient or legal guardian must sign this form.    
Step 4
  • Attach all the paid in full original receipts or invoices that you received for the services/items rendered.  If receipts/invoices are in another language it is the member’s responsibility to translate these documents.
  • Ensure you take copies of your receipts/invoices, prior to submission, for your records.

If you live outside of BC:

Step 1
  • Contact your local Provincial/Territorial medical plan to obtain their claim forms.
Step 2
  • Submit the original receipts along with their completed claim form to your provincial/territorial plan office for consideration.
  • Ensure you take copies of your receipts/invoices, prior to submission, for your records.
Step 3
  • Await the reply from your provincial/territorial plan.
Step 4
  • Upon receipt of the statement of payment or denial from your Provincial/Territorial medical plan please complete a Pacific Blue Cross Out of Province claim form.  You must indicate the nature of illness for each medical expense.  The member (dependent 00) must sign the claim form. 
  • Attach all the paid in full original receipts or invoices that you received for the services/items rendered.  If receipts/invoices are in another language it is the member’s responsibility to translate these documents.
  • Ensure you take copies of your receipts/invoices, prior to submission, for your records.
  • Submit the statement of payment or denial, the claim form and original receipts to our office for review.