Pacific Blue Cross » Preparing for a Flu Pandemic » Caring for others who get sick

Caring for others who get sick

Take precautions to prevent the spread

  • Either have the sick person wear a mask, or if wear one yourself. (See below for tips on wearing a mask.)
  • Clean your hands often with soap and water, especially after touching something the sick person has also touched. Avoid touching your eyes, nose or mouth
  • Keep the sick person away from others for at least 7 days. Visitors should be discouraged, but regular phone calls are an ideal way to stay in touch (although it’s advisable to use a bleach-based cleaner to clean the phone after use. The virus can survive up to 48 hours.
  • Encourage the use of tissues and dispose of these immediately in a waste basket.
  • Segregate the sick person's belongings and wash their dishes and laundry separately.
  • Keep a separate garbage can for their waste and line it with a plastic bag. Consider using a garbage bin with a foot pedal.
  • Disinfect door knobs and light switches with a bleach-based cleaner or by cleaning them with a mixture that is 1 part bleach and 10 parts water.

Help ease the symptoms

  • Use a cool face cloth on the face and body to help reduce the discomforts of fever.
  • Take his/her temperature daily
  • If needed, give the sick person a cough suppressant, and use acetaminophen or ibuprofen every 4-6 hours to help to bring down the fever and take away the aches. Do not give aspirin to children with fever as it has been linked to Reye's Syndrome, a potentially fatal disease associated with aspirin consumption by children with viral diseases.
  • If antiviral medications have been ordered, follow the instructions from the physician.
  • Provide the sick person with plenty of fluids and nutritious food.
  • Ensure a smoke-free environment with no one smoking in your home. This all helps the body recover.

Be on alert for complications.

If the sick person experiences any of the following, consult a health care provider:
  • Chest pain
  • Starts to feel better, then the fever returns
  • Wheezing, shortness of breath or difficulty breathing, coughing up blood
  • Purple or bluish lip color
  • Hard to wake up, unusually quiet or unresponsive, strange thoughts or actions
  • New onset of diarrhea, vomiting or abdominal pain
  • Signs of dehydrations such as dizziness when standing and low urine production

Tips on wearing a mask

  • If a sick person needs to leave the residence for any reason, use a surgical mask. This is especially important if the ill person is using public transportation.
  • tie the mask securely behind your head, and make sure the mask fully covers your nose and mouth
  • replace the mask when it becomes wet or damp – a mask only works when it is dry
  • avoid touching your face while wearing the mask
  • do not let the mask hang around your neck – discard after use
  • remove the mask by only touching the straps and place the used mask directly in the garbage. Wash your hands immediately.


*This content is adapted from information provided by the Public Health Agency of Canada